At DEEPS ELECTRONICS, we value customer satisfaction and aim to provide a hassle-free shopping experience. If you are not completely satisfied with your purchase, you can request a return or exchange within 10 days of receiving your order, subject to the following terms:

Eligibility for Return & Exchange

✔ Time Frame: Returns and exchanges must be requested within 10 days of delivery.
✔ Valid Reason: Customers must provide a valid reason for the return/exchange (e.g., defective product, wrong item received, damaged item, etc.).
✔ Product Condition: The item must be unused, undamaged, and in its original packaging with all accessories, manuals, and warranty cards (if applicable).
✔ Proof of Purchase: A valid order ID and invoice must be provided for processing the request.

How to Request a Return or Exchange

1. Contact Our Team: Reach out to our customer support team via email, phone, or WhatsApp within 10 days of receiving your order.
2. Provide Details: Share your order details, reason for return/exchange, and supporting images (if applicable).
3. Approval & Pickup: Once your request is approved, we will arrange for pickup or guide you on the return process.
4. Refund/Replacement: After successful verification, we will process your refund or send a replacement as per your request.

Non-Returnable Items

🚫 Items damaged due to misuse, improper handling, or unauthorized repairs.
🚫 Products missing original accessories, packaging, or warranty cards.
🚫 Customized or specially ordered items.
🚫 Opened software, digital goods, or gift cards.

Refund Process

✔ Refunds will be processed through the original payment method within 7-10 business days after approval.
✔ For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or store credit.

For any return or exchange requests, please contact our support team at:

📞 Customer Support: +919549952750
📧 Email: deepselectronicssupport@gmail.com